Analyst, Vendor Management

Mississauga, ON

Reporting to the Manager, Service Management, the Vendor Management Analyst is responsible for leading, supporting and coordinating new & existing vendor related interactions throughout the vendor management lifecycle (VMLC).

The Vendor Management Analyst has full time accountability and focus for assigned activities related to Vendor Planning & Analysis, Sourcing & Vendor Selection, Contract Coordination & Management, Ongoing Monitoring, and Exit & Renewal.

The analyst will work closely with Technology, Finance and Legal stakeholders to ensure that the VMO is engaged on every sourcing initiatives and that all the necessary steps/artifacts are appropriately tracked, documented and stored. The incumbent continuously develops knowledge of appropriate vendor management processes in order to assist in identifying when process changes/practices should be updated and initiated.

DUTIES AND RESPONSIBILITIES

Vendor Planning, Analysis and Analytics
▪ Maintains vendor register and or vendor management software
▪ Prepare aggregate, insightful vendor performance, risk and compliance reports (e.g. vendor dashboard, KPIs, balanced scorecards) for executive review
▪ Maintains segmented vendor lists by criticality, category or other form of segmentation
▪ Prepares committed expenditure forecast for input into short- and long-range planning
▪ Prepares annual vendor optimization plans for presentation to senior management
Keeps VMO Playbook fully up to date and current
▪ Conducts ad-hoc analysis as required on vendor engagement/population.

Sourcing & Vendor Selection
▪ Capture business requirements related to a sourcing initiative
▪ Recommend and lead appropriate sourcing strategy (RFP, RFQ)
▪ Research and evaluate performance requirements of suppliers based on price, quality, support, availability and other factors
▪ Summarize vendor bids and conformity to business requirements and create short-list
▪ Coordinate cost/benefit analysis with Technology Finance as required
▪ Conduct due-diligence assessments prior to moving to contract coordination.

Contract Coordination & Contract Management
▪ Coordinate vendor risk assessments with technology stakeholders and vendors
▪ Document risk remediation, contract termination contingency planning
▪ Lead or coordinate drafting of contract and contract coordination
▪ Leverage Service Management and Cost Accounting offices to create and manage vendor SLAs and corresponding vendor metrics
▪ Coordinate review of business and legal terms & conditions with Technology and Legal
▪ Properly archive all draft and final versions of contracts
▪ Archive bids, process specifications, test and progress reports, and other exhibits as necessary.

On-going Monitoring & Periodic Review
▪ Assist with on-boarding of new vendor
▪ Proactively maintain vendor register which captures the key details of every vendor
▪ Coordinate on-going collection and archiving of performance monitoring
▪ Manage non-compliant performance escalations and dispute resolution with Vendors
▪ Work with internal legal and other teams to ensure vendor adherence and regular monitoring in relation to vendor risk and policy compliance.
▪ Seek continuous improvement opportunities and implement initiatives to drive savings, pursue efficiencies, and increase vendor effectiveness
▪ Review and verify contractual obligations, invoice charges, and financial commitments against baseline.

Contract Exit or Renewal
▪ Maintain contract renewal schedule
▪ Proactively inform technology of impending renewals
▪ Review and summarize termination provisions and off-boarding provisions
▪ Perform contract review and present renewal recommendation
▪ Coordinate renewal or termination of contract.

Any other job-related duties and/or projects that may be assigned.

MINIMUM REQUIREMENTS

Skills, Knowledge, Experience and Education

▪ Bachelor’s Degree/College Diploma in Computer Science, Management Information Systems (MIS), Engineering or Business Administration, or equivalent
▪ Minimum of 2 years of previous experience in a relevant role with exposure to a variety of IT vendors (software, hardware, communications, professional services)
▪ Demonstrated understanding of the Vendor Management Lifecycle (VMLC) framework.

Core Competencies
▪ Detail oriented follow through
▪ Takes ownership of tasks and works independently
▪ Excellent organizational, time management and prioritization skills
▪ Customer focused self-starter
▪ Strong relationship building skills
▪ Well developed communication skills (both written and verbal)
▪ Good analytical and critical review skills
▪ Adaptable to changing circumstances and priorities
▪ Ability to self-confidently and professionally deal with external vendors and employees at a variety of levels
▪ Previous vendor management experience, including the use of vendor management software is essential to this role
▪ Solid experience with Microsoft Office applications.

ADDITIONAL REQUIREMENTS
▪ Prior experience within the real estate industry is an advantage.

AGENCY NOTICE: Please note that Morguard does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Services Agreement with agency/recruiter, Morguard will not consider or agree to payment of any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement and advanced solicited services from a Morguard employee, Morguard explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency.

We are committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation during any stage of the recruitment process, please notify Human Resources at careers@morguard.com or (905) 281-3800.