Technical Support Representative – Top Pay + Incentives

Toronto, ON

Technical Support Representative– Top Pay + Incentives 

Wage: $16.50/hr 

WORK FROM HOME Permanently  

Daily Task 

• Incoming calls will be directed to you with customer request 
• Find timely solutions for customers questions 
• Being able to give client clear instructions in a timely manner 
• Asking key question to identify customers issues 
• Keep track of customer calls through documentation 
• Troubleshoots technical issues experienced by customers. Provides verbal instructions to customers to resolve issues. 

Requirements 

• High school diploma 
• Excellent language skills both verbal and written 
• Computer savvy and quick with technical issues 
• Previous Technical support experience 
• Past customer service interactions 
• Computer savvy 
• knowledge of information technology systems required. 
• Upbeat and personable phone manner 
• Must have valid Canadian ID (Citizenship, Work Permit or Permanent Residency) 
• Must be 18 years of age or more 

Why work with us 

• Industry leading salary with opportunity for advancement 
• Benefits package 
• Discount programs offered 
• Full training provided- Paid 

Apply Now- Join an exciting Team