Technical Support Representative – Top Pay + Incentives

Toronto, ON

Technical Support Representative– Top Pay + Incentives 

Wage: $16.50/hr 

WORK FROM HOME Permanently  

 

Daily Task 

  • Incoming calls will be directed to you with customer request 
  • Find timely solutions for customers questions 
  • Being able to give client clear instructions in a timely manner 
  • Asking key question to identify customers issues 
  • Keep track of customer calls through documentation 
  • Troubleshoots technical issues experienced by customers. Provides verbal instructions to customers to resolve issues. 

 

Requirements 

  • High school diploma 
  • Excellent language skills both verbal and written 
  • Computer savvy and quick with technical issues 
  • Previous Technical support experience 
  • Past customer service interactions 
  • Computer savvy 
  • knowledge of information technology systems required. 
  • Upbeat and personable phone manner 
  • Must have valid Canadian ID (Citizenship, Work Permit or Permanent Residency) 
  • Must be 18 years of age or more 

   

Why work with us 

  • Industry leading salary with opportunity for advancement 
  • Benefits package 
  • Discount programs offered 
  • Full training provided- Paid 

 

Apply Now- Join an exciting Team

 

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