Customer Support Administrator

Mississauga, ON

About us:

We are Hiring Help, a recruitment services company who bridge the gap between companies looking to hire and applicants seeking a job in their field. We specialize in the acquisition of qualified and skilled candidates to help our clients succeed in their businesses.

About the Company:

Our company has been providing customers with unparalleled long-term personalized insurance solutions for over 3 decades now. We started as an independent brokerage and have since expanded, becoming one of the largest real estate and condominium insurance brokerages in Canada.

As the Customer Support Services Administrator, you will be responsible for handling all inbound and outbound mail and courier. You will assist and greet clients in a polite, energetic, and professional manner. The ideal candidate will have excellent customer service, organizational and communication skills, and be a people-person who thrives in a team environment. This is a 6-month contract position with the opportunity to become full-time permanent.

Your Tasks:

  • Responding to client needs in an organized and timely manner
  • Assist at the reception desk
  • Support the Commercial Programs department with renewals, including; rating, claims updates, and more
  • General office administrative work
  • Other administrative duties as assigned
  • Processing insurance paper work

We Require:

  • Excellent verbal and written communication skills
  • 2 years administrative experience (insurance experience preferred)
  • Strong computer skills
  • Prior experience in a customer service and office administration role
  • Able to work well individually and in a team environment
  • Excellent time management and organizational skills; able to multi-task
  • MS Office proficient and experience with Applied Epic is an asset

Our Offer:

  • 38-40K Annually
  • Full-time permanent role
  • Opportunity for growth with a stable and top tier insurance brokerage
  • A positive and engaging work environment
  • Immediate Benefits

Please send us your resume today for further consideration. Our recruitment team will review all applications and then reach out to the top applicants for more information. Thanks for taking the time to review and we look forward to hearing from you!



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