Ribo Licensed Personal Lines CSR - ONLY FOR THOSE LICENSED IN INSURANCE

Newmarket, ON

 

New Opportunity - Newmarket Ontario


Full-Time Personal Lines Broker/Customer Service Representative (CSR)

Location: Newmarket, ON
Hours: Monday to Friday, 9:00 AM - 5:00 PM
Salary: Commensurates with experience
Benefits: Available at a shared cost with the employee


Job Overview:

 

Our client, located in Newmarket, is seeking a Full-time Personal Lines Broker/CSR to join their team. This is an in-office position with working hours of Monday to Friday, 9:00 AM - 5:00 PM. The ideal candidate will be dedicated to providing excellent customer service to existing policyholders and must hold a RIBO license in good standing.

 

Key Responsibilities:

  • Deliver exceptional customer service to policyholders by responding to inquiries
  • Provide guidance on insurance products, conduct renewal reviews, process endorsements, and handle new submissions
  • Follow up promptly with client requests and ensure timely service delivery
  • Accurately input and manage client data within the broker management system
  • Document claims and manage the claims resolution process
  • Stay updated on industry practices and underwriting guidelines
  • Communicate professionally and effectively with underwriters

 

Qualifications:

  • Minimum 2 years of experience in Personal Lines Insurance Customer Service
  • Proficiency with insurance industry software, including Applied Rating Services (quoting system)
  • Knowledge of Powerbroker (Broker Management System) 
  • Strong proficiency in Microsoft Office applications
  • Excellent verbal and written communication skills in English
  • Strong organizational and time management skills, with the ability to multitask
  • Ability to work independently and as part of a team

 

If you meet these qualifications and are ready to take on a new challenge, we encourage you to apply! Please forward your resume in confidence today!

 

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