Personal Insurance Technical Service Broker/Underwriter - Must have Ribo License

Waterloo, ON

Our client in the Kitchener/Waterloo vicinity is currently looking for a Personal Lines Technical Service Representative/Underwriter.

Your responsibilities will be, but not limited to:


You must possess:

  • A RIBO license in good standing
  • A minimum of 3 years experience as a RIBO licensed broker or alternatively an underwriter
  • Maintain current knowledge of carrier underwriting and current industry changes
  • Thorough understanding of industry reports for example; Autoplus, MVR’s and HITS
  • SIG XP experience is preferred; however, willing to train the right incumbent 
  • The ability to correct all billing discrepancies
  • Completing policy changes in carrier portals associated with policies
  • Empathy towards others
  • Excellent verbal and written communication skills
  • Good presentation skills
  • A positive attitude
  • Willingness to work in an office environment and get along with others/collaboration
  • Adaptable to an ever-changing environment


  • Process applications
  • Run daily activities following procedures of the brokerage
  • Adhering to all carrier’s binding authority
  • Confirm estimates are accurate
  • Applications are complete for upload to carrier portals
  • Upon completion issuing policies in carrier portals
  • Process new business policies upon receipt from the company 
  • Bill as per procedures from the brokerage
  • Complete daily Electronic Data Interchange and work effectively resolving EDI issues as they could arise
  • Assist in Broker Management System training of new staff


*While we appreciate all those that apply, due to the volume of resumes we receive, we will only be reaching out to those individuals who are qualified for this role. Resumes are kept of file for future opportunities.


What the company provides:

Motivated and inclusive culture

Competitive salary 

RRSP with company matching component

Professional development opportunities, tuition reimbursement


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